Privacy Policy

Order and intake details. When you place an order, we collect your name, email address, the package you selected, your target roles or job postings, and any notes you include in the intake form.

Your resume and documents. You upload your current resume (and, optionally, other career documents). We use these only to write your new documents.

Payment information. Payments are processed by our payment provider. We never see or store your full card number.

Basic usage data. Like most websites, we may collect standard technical information (such as browser type and pages visited) to keep the site running and improve it.

We use your information to:

• Prepare the resume, cover letter, and LinkedIn materials you ordered;
• Send your order confirmation and your finished documents;
• Process payments and keep records of orders for accounting and taxes;
• Respond to your questions and revision requests.

We do not sell your personal information, and we do not use your resume content for advertising or to train AI models.

Your uploaded resume and the documents we produce are visible only to the people at Bright Star, LLC who work on your order. We keep files in private, access-controlled storage that is not publicly reachable. We never share your resume with employers, recruiters, or anyone else unless you ask us to.

We rely on a small number of service providers to operate the site — for example, our hosting, storage, payment, and email delivery providers. These providers process data on our behalf under their own security and confidentiality terms.

We keep your order records for as long as needed for accounting and tax purposes. Your uploaded resume and the finished documents are kept while your project is active and for up to 12 months afterward so we can support revision requests. After that, or earlier if you ask, they are deleted.

Want your files deleted sooner? Email us at randientservices@gmail.com and we will remove them.

You can ask us at any time to access, correct, or delete the personal information we hold about you, or ask us not to contact you for marketing. Depending on where you live (for example, under the California Consumer Privacy Act or the EU/UK GDPR), you may have additional rights, such as receiving a copy of your data or objecting to certain processing. Email us and we will help.

We do not knowingly collect information from children under 13. If you believe a child has submitted information to us, contact us and we will delete it.

We use industry-standard measures to protect your data, including encrypted connections (HTTPS), access controls, and private storage buckets. No method of transmission or storage is perfectly secure, but we work to keep your information safe and to limit who can access it.

If we change this policy, we will update the date at the top and post the new version on this page. If a change is significant, we will say so on the site before it takes effect.